Privacy Policy

Last updated: January 2025

Introduction

This Privacy Policy explains how childebertgame.com ("we", "our", or "us") collects, uses, processes, and protects your personal information when you use our ChildebertGame shooting game website and services.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy legislation.

Data Controller

Company: childebertgame.com

Address: 180 Zelená Street, Vienna, Austria, Europe

Contact Email: support@childebertgame.com

Information We Collect

Personal Information You Provide

  • Contact information (name, email address) when you contact us or subscribe to our newsletter
  • Communication data when you send us messages or inquiries
  • Any other information you voluntarily provide through our contact forms

Automatically Collected Information

  • Technical data including IP address, browser type, operating system
  • Usage data such as pages visited, time spent on site, click patterns
  • Device information including device type, screen resolution, browser settings
  • Cookies and similar tracking technologies data

How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send newsletters and updates if you have subscribed
  • To improve our website functionality and user experience
  • To analyze website usage and performance
  • To comply with legal obligations and protect our rights
  • To prevent fraud and ensure website security

Legal Basis for Processing

Under GDPR, we process your personal data based on:

  • Consent: When you voluntarily provide information or consent to cookies
  • Legitimate Interests: For website analytics, security, and improvement
  • Legal Obligation: When required to comply with applicable laws
  • Contract Performance: To provide services you have requested

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve website functionality and performance
  • Provide personalized content and experiences

You can control cookie settings through your browser preferences or our cookie consent banner. Blocking cookies may affect website functionality.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in website operations (hosting, analytics)
  • When required by law or legal process
  • To protect our rights, property, or safety
  • With your explicit consent

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Contact inquiries: 3 years from last communication
  • Newsletter subscriptions: Until you unsubscribe
  • Website analytics data: 26 months maximum
  • Cookie data: As specified in our cookie policy

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at support@childebertgame.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and staff training
  • Secure hosting infrastructure

International Data Transfers

Your data may be processed in countries outside the European Economic Area. We ensure adequate protection through:

  • Adequacy decisions by the European Commission
  • Standard contractual clauses
  • Other approved transfer mechanisms

Age Restrictions

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent and believe your child has provided personal information, contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or our data practices, contact us:

  • Email: support@childebertgame.com
  • Address: 180 Zelená Street, Vienna, Austria, Europe
  • Response Time: We respond to privacy inquiries within 30 days

Supervisory Authority

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.